Frequently asked questions

A VPS (Virtual Private Server) is a private, isolated server with its own guaranteed CPU, RAM and NVMe storage, hosted in a datacenter. You get full administrator/root control and your own dedicated IP, without the cost of physical hardware.

Most VPS plans are provisioned automatically within about 10 minutes of ordering. Your server IP and login credentials are emailed to you so you can connect right away.

We operate datacenters in Buffalo, NY, Dallas, TX, Los Angeles, CA, Chicago, IL, Amsterdam, NL, Dublin, IE, so you can deploy close to your users, brokers or exchanges for the lowest latency.

Yes. Every plan comes with a 72-hour money-back guarantee so you can try your VPS risk-free.

Use the Remote Desktop (RDP) client built into Windows, or the free Microsoft Remote Desktop app on Mac, iOS or Android. Enter the IP, username and password we email you to reach your Windows desktop.

You can choose Windows Server Standard 2022 or Windows 10 Pro at checkout, with full administrator access and free reinstalls if you want to switch.

Yes. You have full administrator rights, so you can install and run any Windows application — trading platforms, business software, bots, dev tools and more.

You can deploy popular distributions including Ubuntu, Debian, AlmaLinux and Rocky Linux, and reinstall to a different distro for free at any time.

Yes. Every Linux VPS includes full root access over SSH, giving you complete control to install packages and configure services.

Web servers and sites, databases, application backends, Docker containers, CI runners, bots, VPNs and automation — anything Linux supports.

Yes. You can scale up to a larger plan as your needs grow. Custom and dedicated configurations up to 1024 GB RAM are available — just contact our team.

Yes. All plans include unmetered bandwidth on a 1 Gbps network port, so heavy or long-running workloads will not incur overage charges.

Your RAM is guaranteed and dedicated, and CPU cores are dedicated on our plans, so performance stays predictable rather than fluctuating with other customers.

We accept major credit/debit cards and other common payment methods at checkout. Contact us if you need an alternative arrangement.

We provide 24/7/365 support with real engineers on live chat and ticket, ready to help at any hour.

Your VPS is fully isolated with its own dedicated IP and resources. You control the firewall, user accounts and security configuration at the OS level.

You can take your own snapshots/backups and reinstall for free at any time. Contact support to discuss managed backup options for your plan.